🔒 PRIVACY POLICY

Privacy Policy 88 stc – Our Commitment to the Data Security of Malaysian Members

At 88 stc, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document clearly sets out what data we collect, why we collect it, how we use it, and your rights as a member of our platform.

 Last Updated: January 2026  256-bit SSL  Bahasa Malaysia
OUR PRIVACY COMMITMENT

88 stc's Six Data Protection Principles

This is the foundation of how we manage the personal data of every 88 stc member in Malaysia.

Bank-Grade Encryption

All data transmitted between your device and 88 stc's servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions worldwide. This means your login credentials, payment details via Touch 'n Go eWallet, DuitNow, GrabPay, and other methods, as well as your transaction history, cannot be intercepted by any third party.

  • 256-bit SSL on all pages
  • Transaction data is fully encrypted
  • Bank-equivalent standards

No Sale of Data to Third Parties

88 stc never sells, rents, or trades your personal data with marketing companies or third-party advertisers. Your data is used solely for purposes directly related to platform operations — account management, transaction processing, customer support, and legal compliance. There are no exceptions to this principle.

  • No data sold for marketing
  • No data sharing with advertisers
  • Restricted to platform operations only

Full Control in Your Hands

You have the right to access, correct, or request deletion of your personal data that we hold, at any time. Submit your request to our support team and it will be processed within 30 business days as required. You can also manage your marketing communication preferences directly from your account page.

  • Right to access personal data
  • Right to correction of information
  • Right to data deletion

Minimum Data Collection

We only collect data that is genuinely necessary to provide our services to you. This "data minimisation" principle means we do not request information that is irrelevant to platform operations. Every category of data we collect has a clear, stated purpose — you are welcome to ask us about any data we hold on you at any time.

  • Only necessary data is collected
  • A clear purpose for every piece of data
  • No excessive data collection

Time-Limited Data Retention

Your personal data is not kept indefinitely. We have a clear data retention policy — data will be deleted or anonymised once it is no longer needed for its original purpose, or when you close your account, subject to minimum retention periods required under applicable Malaysian law.

  • Time-bound data retention policy
  • Automatic deletion after the retention period
  • Compliance with legal requirements

Data Breach Notification

In the event of any data breach that may affect your personal information, 88 stc is committed to notifying impacted members in a timely manner in accordance with legal requirements. We will also take immediate steps to address the root cause of the breach and safeguard any unaffected data.

  • Prompt notification in the event of a breach
  • Immediate remedial action
  • Report to authorities where necessary

This Privacy Policy ("Policy") describes how 88 stc ("Platform", "we", "us") collects, uses, stores, and protects the personal information you provide when using our platform. This Policy applies to all registered members and visitors of the 88 stc website.

88 stc operates in accordance with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA) and other applicable laws in force. We take privacy seriously and want to ensure you fully understand your rights with respect to the personal data we hold. If you do not agree with any part of this Policy, please do not use the 88 stc platform.

We have written this Privacy Policy in clear, plain English because we believe every member has the right to know exactly how their data is managed. If anything is unclear, contact us at support@88stc.net — we're here to help.

1 Data We Collect

88 stc collects various types of information depending on how you interact with our platform. The following are the categories of data we may collect:

A. Registration & Profile Information
  • Full name as stated in your official identification document
  • An active Malaysian mobile number
  • A valid email address
  • Date of birth (for age verification — 18 and above only)
  • Account password (stored in hashed form — not readable by our team)
B. Financial & Transaction Information
  • Payment methods used — Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX, Maybank2u, CIMB Clicks
  • Records of all deposits and withdrawals in MYR (RM)
  • Transaction history with timestamps and amounts
  • Payment verification details (token or transaction ID — not card numbers or e-wallet passwords)
C. Activity & Gaming Data
  • Game history — slots, table games, Live Casino, Sports Betting (badminton, football, cricket, etc.)
  • Betting records including markets, odds, amounts, and outcomes
  • Gaming session duration and login frequency
  • Your account preferences and settings, including any betting limits you have set yourself
D. Technical & Device Data
  • Your device's IP address
  • Device type, operating system, and web browser used
  • Access logs including pages visited and access times
  • Cookie and session data (detailed further in Section 5)

88 stc never stores your full credit/debit card numbers, e-wallet passwords, or PIN numbers. All payment transactions are processed through licensed third-party payment gateways that comply with PCI-DSS security standards.

2 How We Use Your Data

The data we collect is used for specific, legitimate purposes. 88 stc does not use your data for any purpose beyond the scope stated here without obtaining your additional consent:

Purpose of Use Data Type Used Legal Basis
Account management & login Registration information Performance of a contract
Deposit & withdrawal processing Financial & transaction data Performance of a contract
Customer support Account information & history Legitimate platform interests
Identity verification (KYC) Personal information & documents Legal compliance
Fraud detection & security Technical & activity data Legitimate platform interests
Platform improvements Activity & technical data Legitimate platform interests
Marketing communications (with consent) Contact information Member consent
Responsible Gaming Activity & gaming data Legal obligation

For marketing communications, we will only send you promotional emails, bonus offers, or platform notifications if you have given explicit consent during registration or subsequently through your account settings. You may withdraw this consent at any time by updating your communication preferences in your account or by contacting our customer support team.

3 Sharing Data With Third Parties

88 stc does not sell or share your personal data with third parties for marketing purposes. However, there are limited situations where we need to share your information with certain parties to enable our services to function:

Trusted Service Providers

We work with carefully selected third-party service providers to support platform operations, including payment processors handling transactions via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, FPX, and others; licensed game providers such as Pragmatic Play, PG Soft, and Spadegaming; and technical support and security service providers. All providers are bound by strict data protection agreements and are only permitted to use your data for specified purposes.

Legal Requirements

In certain circumstances, 88 stc may be legally required to disclose member information to the relevant authorities — such as law enforcement agencies, courts, or regulatory bodies. Such disclosures are made only where there is a valid legal requirement and we have no lawful basis to refuse.

In all cases of legitimate data sharing, we only share the minimum information necessary for the purpose at hand. We never disclose more than what the situation requires.

4 Data Security & Storage

88 stc continuously invests in security infrastructure to ensure the personal and financial data of our members is protected to the highest practicable standard. The security measures we have in place include:

  • 256-bit SSL Encryption across all pages and connections between users' devices and our servers
  • Passwords stored as hashes using strong algorithms — our team cannot view your password in plain text
  • Two-factor authentication (2FA) available and recommended for all accounts as an added layer of protection
  • 24/7 security monitoring by our technical team to detect and respond to any suspicious threats
  • Member fund segregation from the company's operational accounts to ensure your funds are protected at all times
  • Regular security audits by independent third parties to verify the effectiveness of our security systems
  • Servers housed in certified data centres with strict physical and digital controls

While we take every reasonable precaution, no digital security system can be guaranteed to be 100% foolproof. We encourage members to play their part in keeping their accounts secure — use a strong password, never share your login credentials with anyone, and report any suspicious activity to our support team right away.

5 Cookies & Tracking Technologies

The 88 stc platform uses cookies and similar tracking technologies to keep the platform running smoothly and to deliver a better experience for users. Below are the types of cookies we use:

Essential Cookies (Cannot Be Disabled)

These cookies are essential for the platform to function — they maintain your login session, save your language settings, and enable transaction processing. Without them, the platform cannot operate properly.

Performance & Analytics Cookies

These cookies help us understand how members use the platform — which pages are visited most often, time spent in each section, and general navigation patterns. This information is used to continuously improve our platform. Data is collected in aggregate form and does not directly identify individuals.

Preference Cookies

These cookies store your preferences and settings — such as favourite games, preferred language, and display settings. This allows the platform to remember your preferences when you return, so you don't have to configure everything from scratch each time.

Most web browsers allow you to control or disable cookies through your browser settings. Keep in mind that disabling essential cookies may affect the functionality of the 88 stc platform. Contact our support team for more information on managing your cookie preferences.

6 Your Privacy Rights

As a member of 88 stc and as an individual protected under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding the personal data we hold about you:

  • Right to Access: You may request a copy of all personal data we hold about you at any time
  • Right to Rectification: If any information we hold about you is inaccurate or outdated, you have the right to request a correction.
  • Right to Deletion: In certain circumstances, you may request the deletion of personal data that is no longer required for its original purpose
  • Right to Restriction of Processing: You may request that we restrict how we process your data in certain circumstances
  • Right to Data Portability: You may request a copy of your data in a machine-readable format for transfer to another platform
  • Right to Object: You may object to the processing of your data for direct marketing purposes at any time
  • Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time

To exercise any of the rights above, please contact our support team by email at support@88stc.net or via the in-platform live chat. We will endeavour to process your request within 30 business days. Where a request cannot be fully fulfilled — for example, if data must be retained for legal compliance purposes — we will clearly explain the reasons.

7 Children's Data

The 88 stc platform is strictly for individuals aged 18 and above, without exception. We do not knowingly collect, process, or store the personal data of anyone under the age of 18.

All registration applications go through an age verification process. Should we discover that personal data belonging to a minor has been collected without our knowledge — whether through the submission of false information or by other means — we will take immediate action to delete that data and close the account in question.

If you are a parent or guardian and believe your child who is under the legal age has registered an account on our platform, please contact us immediately at support@88stc.net. We will investigate and take appropriate action without delay.

8 Privacy Policy Amendments

88 stc reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. When we make significant amendments:

  • The "Updated" date at the top of this document will be revised
  • Registered members will be notified by email at least 14 days before any changes take effect
  • An in-platform notification will be displayed the first time you log in after any changes are made
  • Continued use of the platform after the effective date constitutes acceptance of the amended policy

We encourage you to review this Privacy Policy periodically. The latest version will always be available on this page. If you disagree with any changes made, you may close your account before the amendments take effect by contacting our support team.

9 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to reach out to us directly:

  • Email: support@88stc.net — for written enquiries requiring a detailed response
  • Live Chat: Available 24/7 on the platform for immediate responses in Bahasa Malaysia
  • Response Time: We aim to respond to all privacy-related enquiries within 5 business days

Our support team is on hand to help you understand your privacy rights and process any requests related to your personal data. We take every query seriously and will provide clear, meaningful responses to every enquiry we receive.

Important Note

This Privacy Policy forms part of the overall agreement between you and 88 stc, together with our Terms & Conditions and Responsible Gaming Policy. This document is governed by the laws of Malaysia. Any disputes arising from this Privacy Policy will be resolved through the dispute resolution mechanism set out in 88 stc's Terms & Conditions.

PRIVACY SUPPORT

Have Questions About Data Privacy?

Our team is ready to help explain how your data is used and to handle any privacy-related requests in Bahasa Malaysia.

24/7 Live Chat
BM support, response under 5 minutes
Privacy Email
support@88stc.net
Account Security
Enable two-factor authentication (2FA) for an extra layer of protection on your account.

Related Documents
YOUR RIGHTS

Your Data Privacy Rights at 88 stc

As an 88 stc member, you have full control over your personal data. These are rights you can exercise at any time.

Right of Access

Request a copy of all personal data we hold about you — including account information, transaction history, and activity logs.

Processed within 30 business days

Right to Rectification

Correct any inaccurate or outdated personal information in your account via profile settings or by contacting customer support.

Updated within 7 days

Right to Deletion

Request deletion of your personal data when it is no longer needed, subject to the minimum data retention requirements mandated by law.

Processed within 30 business days

Right to Restriction

In certain circumstances, you may request that we restrict how we process your data while a dispute is being resolved.

Takes effect immediately upon confirmation

Right to Portability

Receive a copy of your data in a machine-readable format (JSON or CSV) for portability purposes if you wish.

Processed within 30 business days

Right to Object to Marketing

Opt out of marketing communications from 88 stc at any time through your account settings or by contacting us directly.

Takes effect within 48 hours

Frequently Asked Questions About 88 stc's Privacy Policy

Answers to the most frequently asked questions about how we manage member personal data.

No, 88 stc never stores your full credit or debit card number, your e-wallet passwords (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or others), or any sensitive information related to your payment methods in readable format. All financial transactions are processed through licensed third-party payment gateways that comply with PCI-DSS security standards. What we retain are transaction tokens and deposit or withdrawal records in MYR for account history and audit purposes.

Yes, you may request the deletion of your personal data by contacting our support team at support@88stc.net. However, certain categories of data may not be fully deleted for legal reasons — for example, financial transaction records that are required to be retained for a minimum period under Malaysia's anti-money laundering laws. In such cases, we will clearly explain what can and cannot be deleted, and when full deletion can be carried out. Deletion requests are typically processed within 30 business days from the date a complete request is received.

Access to member personal data within 88 stc is limited to staff who require that information to perform their duties — a principle known as "need-to-know" access. The customer support team has access to basic account information and transaction history to help resolve your issues. The finance team accesses transaction data for deposit and withdrawal processing. The security and compliance team accesses broader data for fraud detection and audit purposes. All access is logged and monitored internally. No staff member is permitted to use member data for personal purposes.

When you close your 88 stc account, we will initiate the following data management process: active profile information such as your password and preferences will be deleted or anonymised immediately. Financial transaction records will be retained for the minimum period required under applicable Malaysian law (typically 7 years) before being permanently deleted. Gaming history will be anonymised and will no longer be linked to your personal identity. You will not receive any marketing communications after your account is closed. If you subsequently wish to know what data we still hold or request further deletion, you may contact us even after your account has been closed.

Your Data, Your Control

We understand that trust is the foundation of the relationship between 88 stc and our members. This Privacy Policy is more than a legal document — it is our commitment to you that your personal data will always be handled with responsibility, transparency, and respect. If you have any concerns, our support team is available 24 hours a day in Bahasa Malaysia.

Legally Licensed 256-bit SSL 24/7 Support 18+ Only PDPA Compliant No Data Sales

Confident in Our Privacy Protection? Get Started Now

88 stc is built on trust. Your data privacy is our priority — every transaction is protected by 256-bit SSL encryption, and you have full control over your information. Register for free today and experience a Malaysian betting platform that genuinely cares about your security.

Legally Licensed 256-bit SSL 24/7 BM Support 18+ Only

By registering, you agree to our Terms & Conditions and Privacy Policy us. For users aged 18 and above only. Play responsibly.

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